Über Linto Thomas
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Academic Level Degree Bachelor
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Age 38 - 42 Years
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Salary 3303
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Gender Male
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Industry Management
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Gesehen 28
Über mich
I am an IT professional with over 13 years of experience in IT Support, Service Management & IT Projects. Expertise spans Networking, Server support, System Administration, Project Management, Cloud Solutions, Backup Strategies, and Structured Cabling (CAT6, CAT3, OFC) across IDF & MDF environments. Proficient in PMS (OPERA, Protel), POS (MICROS & XnPos), FMC, Office 365, and EPABX server management. A resolute, organized, and self-motivated team player with a strong focus on efficiency, customer relationship management, and effective communication. CCNA & MCSA certified.
Bildung
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2019 - 2022
Jaipur National University
Bachelor of Computer Applications
I have bachelor degree in Computer Applications. From Jaipur National University, Rajasthan-India.
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2001 - 2004
Polytechnic College Chelakkara, Thrissur Kerala INDIA
Diploma 3 years
I have 3 year Diploma in Computer Hardware Maintenance.
Erfahrung
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2024 - 2025
The S Hotel Group Dubai-UAE
Cluster Asst IT Manager
• System & Server Management – Install, configure and maintain Windows/Linux Server. Manage virtualization environments (VMware & Hyper-V). Perform system updates, patch management and backups. Monitor system performance and ensure up time.
• Network Administration– Manage LAN/WAN, routers, firewalls, switches and VPNs. Implement and monitor network security (security system rules & VLANs). Support wireless network setup and maintenance.
• Infrastructure & Cloud Management – Oversee IT infrastructure maintenance, manage cloud projects, and lead new IT initiatives, ensuring robust systems both on-premises and remotely.
• User & Access Management – Create and manage user accounts (Active Directory, Azure AD etc..). Assign permissions and manage group policies. Manage onboarding/offboarding IT processes for employees.
• Cybersecurity & Data Protection – Implement strict security measures to prevent cyber-attacks, perform routine system audits, safeguard data privacy, and coordinate disaster recovery and business continuity plans.
• Policy & Budget Administration – Develop and enforce IT policies and best practice manuals while planning and managing the annual IT budget.
• Training & Workshops – Conduct real-time workshops and training programs for staff to promote effective IT practices and continuous learning.
• Website Management – Coordinate website content management efforts to enhance online presence and engagement.
• Strategic IT Project Leadership – Spearhead new IT projects and initiatives, ensuring alignment with organizational goals and efficient execution.
• Disaster Recovery & Data Backup Management – Implement robust disaster recovery and data backup management strategies to ensure data protection, business continuity and date integrity. -
2015 - 2023
ATANA Hotel Dubai-UAE
IT Department In Charge
• Server & Directory Management – Oversees the installation, support, and maintenance of physical and virtual servers along with Active Directory implementation across Windows Server 2008/R2, 2012, and 2019; manages DNS and DHCP servers and builds network infrastructures for 300–500 users (Voice & Data).
• PMS & POS System Management– Configures, maintains, and supports PMS (OPERA & PROTEL) and POS Systems (MICROS & XnPos). Installation, operation and user/admin level support.
• Email & User Administration – Configures, maintains, and supports e-mail servers (MS Office 365 & Exchange) while managing Microsoft Outlook support, domain users, groups, OU creation, and Group Policy management.
• Data Backup & Network Infrastructure Design – Implements and supports data backup systems (QNAP & Veeam). Designs and maintains wired network structures in IDF/MDF environments (using OFC, CAT6, and CAT3) and configures secure wireless networks.
• Network Hardware & Security Configuration – Demonstrates expertise in Cisco and HP manageable switches, routers, and firewalls (Layer 2 & 3), including inter-VLAN and VPN configurations and support.
• Telephony & Peripheral Support – Provides backend support for EPABX servers (NEC, Cisco, AVAYA) with proper termination and testing of analog/digital & IP telephone lines, and manages internet access, file and printer sharing, and public share folders for individual users.
• Application & Interface System Support – Delivers comprehensive support for OPERA PMS (user creation, permission control, configuration, security, and tax configuration) and POS (MICROS, XnPos) environments, while managing databases and technical aspects of material control (FMC) and interface servers for guest services.
• Business & Security Systems Management – Maintains HR payroll and accounting software (SUN Infor Systems), manages call accounting interfacing with OPERA and EPABX servers, oversees PASSPORT scanning and CID systems (VICAS), and administers audio/video equipment, ballroom BGM, gate barriers, and biometric systems.
